Gaming is for enjoyment, not stress. 399brt believes every player should be able to have fun safely, mindfully, and within their own limits. Through responsible gaming, we're here for you — always.
Responsible gaming means enjoying gaming as a form of entertainment — one that never becomes a source of financial stress, emotional hardship, or family problems. At 399brt, we want you to always stay in control. Gaming should be a fun experience, not a burden.
Statistics show that most people enjoy gaming as a hobby. However, in some cases, a lack of awareness or personal circumstances can cause gaming to spiral out of control. That's why 399brt provides responsible gaming tools and support — so you can make the right decisions no matter what.
399brt's responsible gaming approach is built on three core principles: awareness, control, and support. We keep you informed, provide tools to manage your play, and connect you with professional help when needed. Responsible gaming isn't about playing less — it's about playing right.
Please note
Use our dedicated tools to keep your gaming experience safe and enjoyable
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be exceeded. This tool is the most effective way to keep your spending in check.
Decide how long you want to play before you start. When you set a session timer on 399brt, you'll be automatically alerted once your time is up. Spending too long in front of a screen isn't good for your mental health.
Need to clear your head? You can take a cooling-off period of anywhere from 24 hours to 6 weeks. Your account stays active during this time, but gaming will be temporarily paused.
If you need an extended break, Self-Exclusion is the right option. You can close your account for anywhere from 6 months to permanently. Choosing this takes strength, not weakness.
Once you've lost a set amount, your session will automatically end — that's the Loss Limit feature. Turn it on before you start playing if you never want to lose more than you can afford.
399brt strictly prohibits access for anyone under 18. Age is verified at registration, and additional documentation may be requested when necessary. Protecting minors is our top priority.
There are signs that tell you gaming has crossed the line from entertainment — it's important to recognise them early
Please note: Even one of these signs is reason enough to take notice. Recognising it isn't a weakness — it's self-awareness. The 399brt support team is always here for you, so don't hesitate to reach out.
Go through the questions below on your own. If you answer yes to more than three, please speak with our support team. This self-check is entirely personal and confidential.
Asking for help is the bravest thing you can do. Follow the steps below.
Acknowledging that there's a problem is the first step. There's no shame in it — it takes courage.
Log in to 399brt now to activate deposit limits, a session timer, or a cooling-off period.
Our dedicated responsible gaming team is available via 24/7 live chat to assist you with complete confidentiality.
If needed, we can connect you with local professional counselling services.
If you need it, consider a long-term self-exclusion. It's there to protect you — not to judge you.
Learn about 399brt's full responsible gaming policy and commitments
399brt is strictly for users aged 18 and above. Date of birth is verified at registration, and government-issued ID may be requested if there is any doubt.
If an underage account is detected, it is immediately suspended and any deposited funds are returned. Parents are encouraged to use parental control software on their children's devices.
Financial discipline is the foundation of responsible gaming. On 399brt, you can set your own daily, weekly, and monthly deposit limits.
All communication with you regarding responsible gaming is completely confidential. Our support team provides help without judgment.
Your account details, limit settings, and self-exclusion decisions are never shared with any third party.
Self-Exclusion is a powerful protection tool that keeps you away from gaming for a set period of time.
Keeping gaming sessions short builds healthier habits. The Reality Check feature on 399brt reminds you how long you've been playing each hour.
Problem gambling is a recognised behavioural condition and can be addressed with professional support. 399brt is committed to guiding you toward the right help.
Reach out to our support team — they can connect you with the professional counselling resources you need.
Answers to Common Questions About Responsible Gaming