399brt Terms and Conditions – Clear, Simple, and Complete

1 General Terms & Conditions and Contractual Basis

These Terms and Conditions form a legally binding agreement between 399brt and its users. By creating an account or using any of our services, you are deemed to have fully accepted these Terms.

399brt is an internationally licensed online gaming platform. These Terms and Conditions may be updated from time to time. Members will be notified of any changes via email or an on-platform notice. Continued use of the platform after any changes takes effect constitutes your acceptance of the revised Terms.

These Terms and Conditions are governed by international gaming law and the regulations of the relevant licensing authority. If any section is unclear, please contact our support team.

2 Account Registration and Identity Verification

To register on 399brt, you must provide accurate and complete information. 399brt reserves the right to terminate any account created using false or incomplete details at any time.

• Each individual may operate one account only.
• Creating multiple accounts from the same IP address, device, or household is strictly prohibited.
• Identity verification via National ID or passport is mandatory before your first withdrawal.
• Keep your login credentials strictly confidential. Do not share them with anyone.
• If you suspect unauthorized access to your account, contact support immediately.

3 Age & Eligibility Requirements

You must be at least 18 years old to participate on 399brt. We are fully committed to keeping minors away from gaming. Providing false age information during registration is a serious violation.

If verification reveals that a member is under 18, the account will be closed immediately, all deposited funds will be returned, and any bonuses or winnings related to the account will be forfeited.

• The participant must be a resident of Bangladesh or another approved jurisdiction.
• Participation from countries where online gaming is prohibited by law is not permitted.
• Immediate family members of 399brt employees are not eligible to participate in promotional offers.

4 Deposit and Payment Policy

399brt accepts deposits via bKash, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is BDT 200, and the maximum limit varies by payment method.

• Deposits must be made from a payment method registered in your own name.
• Depositing using another person's payment method may result in account suspension.
• All deposits are processed in Bangladeshi Taka (BDT).
• Deposits are generally credited instantly. If there is any delay, please contact support within 24 hours.
• 399brt does not charge any additional fees on deposits; however, charges from your payment provider may apply.

5 Withdrawals and Winnings

KYC verification must be completed before any winnings can be withdrawn. Withdrawal requests will not be processed without verification. This is in place to protect you.

• Minimum withdrawal amount is BDT 500.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawals will only be processed to the same payment method used for the original deposit.
• If suspicious activity is detected, withdrawals may be temporarily held pending verification.
• Wagering requirements must be met before withdrawing from your bonus balance.

6 Bonus & Promotional Offers

399brt offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and free spins. Each offer comes with specific terms, which are detailed in the respective offer description.

• Accepting a bonus is optional. You may also deposit without claiming any bonus.
• All bonuses have set wagering requirements (typically 20x to 40x). Full details are available on the offers page.
• A second bonus cannot be activated while another is already active.
• If bonus abuse or artificial wagering is detected, the bonus and any associated winnings will be voided.
• Bonuses are generally valid for 7 days. Any unused bonus will be automatically removed after the expiry period.
• 399brt reserves the right to modify or cancel any promotional offer at any time.

7 Gaming Rules and Result Validity

All games on 399brt operate using internationally certified RNG (Random Number Generator) technology. Game outcomes are entirely random and not predetermined.

• If a game is interrupted due to a technical fault, 399brt will settle the session using the last valid result.
• If your internet connection drops during a game, the result is saved on our servers and will be available once your connection is restored.
• In the event of any game dispute, 399brt's server logs shall serve as the final and definitive record.
• In Live Casino games, the dealer's decision is final and appeal options are limited.

8 Prohibited Activities & Fraud

The following activities are strictly prohibited. Involvement in any of them will result in permanent account closure and forfeiture of any associated balance.

• Creating or operating multiple accounts.
• Placing artificial bets with the intent to abuse the bonus system.
• Using the platform for money laundering or any other illegal financial transactions.
• Playing games using software bots, scripts, or automation tools.
• Attempting to win unfairly by acting on behalf of other members or through collusion.
• Attempting to hack or exploit the platform's security systems.
• Threatening, harassing, or disrespecting other members or staff.

9 Account Suspension and Closure Policy

399brt reserves the right to suspend or permanently close any account without prior notice under any of the following circumstances.

• Violation of the Terms and Conditions.
• Failure to cooperate with the identity verification process.
• Detection of suspicious or unusual transactions.
• At the direction of law enforcement authorities.

You may request account closure at any time. Any valid balance will be made available for withdrawal. However, any active bonus balance will be forfeited.

10 Responsible Gaming Policy

399brt believes gaming should be a source of entertainment, not addiction. We encourage all members to play responsibly — set your own limits and stay within your budget.

• Use your account settings to set deposit limits.
• Take a voluntary break whenever you need one — from 24 hours up to a maximum of 6 months.
• If you experience any gaming-related issues, our support team will assist you in complete confidence.
• For more details, visit our Responsible Gaming View page.

11 Privacy and Data Protection

Full details on how your personal information is collected, stored, and used can be found in our Privacy Policyas outlined therein. By accepting these Terms and Conditions, you also agree to our Privacy Policy.

• Your data is never sold to third parties.
• Information may be disclosed to authorities when required by legal obligation.
• All data is protected with SSL encryption.

12 Changes to Terms & Contact

399brt reserves the right to update or amend these Terms and Conditions, in whole or in part, at any time. Members will be given at least 7 days' notice of any significant changes.

For any questions or concerns regarding these Terms, please reach out to our 24/7 live chat support. Our support team is always on hand to help.

The date of the most recent update displayed on this page shall be considered the effective date of the current Terms and Conditions.